About Anil Kumar M.S
2019 - 2020
Facility Management and Maintenance ,Doha
Job Responsibilities:- Be responsible for the daily inspection detained by the Hamad International Airport Team, and maintain 5 star standard of the airport. Manage the daily activities of the Housekeeping department to include appropriate cleaning of all Lunges, seating areas, washrooms, restaurants, concession stands, suites, and all public spaces. Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the field. Knowledge of Method of statement, Risk Assessment, Standard operating procedure, Material safety data sheet, Control of substance hazards to health and safety standards within Housekeeping department. Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event. Ensures the proper maintenance of all equipment, make arrangements for repair and/or replacement of used and damaged equipment. Responsible for monitoring and reporting of service level agreements and key performance indicators internal and external, also tracking of risks/rewards mechanisms Responsible for providing a continuous improvement review and development of initiatives to improve soft services to achieve optimum performance. Preparing duty roosters of Janitors, supporting staff, sub contract staff Time sheets, Training modules of Machinery and Chemicals. Monitor Terminal waste disposal coordination with our team. Monitor project cleaning and facility work order closing on time with Help desk. Plan, schedule, and organize to ensure proper coverage in all areas like Toilets, Public areas, lounges. Monitor employee attendance and leave vacation database, reporting to Human resource department. Attend safety meeting and training sessions and operate in accordance with the instructions received, Communicate and enforce policies and procedures Supervise the section to ensure that staff carries out assigned work in accordance with standard operating procedures and adheres to all safety standards. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job.
2014 - 2018
Chelsea Gardens Hotel Apartment
Job responsibilities: Managing the Housekeeping operations effectively to achieve guest satisfaction. Directing the work assignment of supervisory and non-supervisory personnel. Monitoring housekeeping personnel to ensure guest receive prompt and courteous service. Coordinating with Front Office about the room status, and with the Engineering regarding the maintenances. Taking decisions in matters such as interviewing, appraising and counseling. Identifying training needs, developing formal training plans and implementing training sessions. Inspecting guest rooms on a regular basis and ensuring furnishing facilities and equipment are clean and in good repair, well-maintained and replaced if required. Monitoring and controlling departmental costs on an ongoing basis to ensure performance against budget. Preparing Housekeeping departmental budget. Supervises outside contractors to ensure contractual compliance. Monitoring and controlling Housekeeping procedures including Lost and Found, key control, security and emergency procedures, health and safety for employees and guests. Planning and indenting of linen requirement. Making of the monthly report. Making monthly inventories of room and F&B linens.