Service Agent
Posted by Mahad Manpower Pvt. Ltd. — Doha, Qatar
Hiring company: Confidential Company
- Salary: QAR 2,100 – 2,300
- Job type: full time
- Experience: senior
- Apply before: 2026-10-15
- Vacancies: 8
- Industry: Oil & Gas
- Visa: sponsored by the employer
- Accommodation: provided
- Transport: provided
- Medical insurance: provided
- Air ticket: provided
- Overtime: available — As per Qatar labourer laws
- Working hours: 8 per day
- Working days: 6 per week
- Contract: 24 months
- Probation: 6 months
- Annual leave: 21 days
Skills
• Good knowledge of vehicle and equipment operations/maintenance. , • Basic working knowledge of SAP PM & MM. , • Good knowledge of MS Office, especially Microsoft Excel. , • Strong administrative and coordination skills. , • Good record-keeping and documentation ability. , • Ability to prepare maintenance and service reports. , • Good communication and interpersonal skills. , • Ability to work under pressure and meet deadlines.
Job description
The Service Admin will be responsible for providing administrative and coordination support to the service/maintenance team. The role involves maintaining service records, coordinating vehicle and equipment-related activities, updating data in SAP, preparing reports, and ensuring smooth communication between technicians, supervisors, stores, and management.
Responsibilities
- Coordinate daily service and maintenance activities.
- Maintain accurate records of vehicles, equipment, repairs, servicing, and maintenance schedules.
- Prepare and update service reports, work orders, job cards, and related documentation.
- Enter and update maintenance/service information in SAP PM/MM.
- Monitor preventive maintenance schedules and follow up on pending jobs.
- Coordinate with technicians, supervisors, workshop personnel, and other departments.
- Track spare parts, materials, and equipment requirements.
- Prepare reports and maintain records using MS Excel.
- Follow up on vehicle/equipment availability and service status.
- Ensure all administrative documents are properly maintained and updated.
- Support management with daily, weekly, and monthly reports.
Requirements
- Minimum 5–7 years of relevant experience as a Service Administrator or similar position.
- Experience in vehicle, equipment, workshop, maintenance, or Oil & Gas environments is preferred.
- Practical knowledge of vehicle/equipment-related service activities.
- Basic understanding of SAP PM/MM modules.
- Proficiency in MS Excel and other MS Office applications.
- Good English communication skills.
- Candidates should be organized, responsible, and detail-oriented.